Terms of Use
Terms of Use
Last Updated: September 23, 2026
Acceptance of These Terms
These Terms of Use govern your access to and use of novareliq.com, including the website content, features, functionality, products, services, and related materials made available through the website.
Novareliq is owned and operated by Shiyan Canmouzhang Network Information Technology Co., Ltd.
Legal Company Name: Shiyan Canmouzhang Network Information Technology Co., Ltd.
Registered Address: Room 415, 4th Floor, Building 3, Human Resources Industrial Park, No. 17 Renmin North Road, Maojian District, Shiyan City, Hubei Province, China.
Customer Support Email: service@novareliq.com
By accessing, browsing, or using the website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
If you do not agree to these Terms, you should not access or use the website.
Eligibility and Account Responsibility
You may use the website only if you have the legal capacity to enter into a binding agreement under the laws applicable to you, or if you are using the website with appropriate authorization or supervision where legally required.
If account functionality is available, you are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.
You are responsible for ensuring that information submitted through the website is accurate, current, and complete.
If you believe that your account or credentials have been used without authorization, please contact us promptly.
Permitted Use
You may use the website for lawful personal shopping, browsing, product research, and informational purposes in accordance with these Terms and applicable law.
You may not:
Interfere with the operation, security, or functionality of the website
Introduce viruses, malware, malicious code, or other harmful material
Attempt to gain unauthorized access to the website, accounts, servers, networks, or related systems
Scrape, harvest, extract, copy, or collect website data through unauthorized automated means
Circumvent security, access-control, checkout, or payment systems
Impersonate another person, company, or organization
Submit false, misleading, or fraudulent information
Engage in fraudulent purchasing or unauthorized payment activity
Abuse discounts, promotions, coupon codes, or store systems
Infringe intellectual property, privacy, publicity, or other rights of another person or entity
Use the website for unlawful, deceptive, abusive, or harmful purposes
Use the website in any manner that violates applicable law or these Terms
We may restrict or suspend access to the website where reasonably necessary to address suspected fraud, abuse, security threats, or violations of these Terms.
Website Content
We make reasonable efforts to keep the information presented on novareliq.com accurate and current.
However, website information may occasionally contain errors, omissions, outdated information, or technical inaccuracies.
This may include information relating to:
Product descriptions
Product measurements
Sizing
Materials
Colors
Availability
Pricing
Promotions
Shipping information
Product photographs
Other website content
We reserve the right to correct or update website information where reasonably necessary.
Product-specific purchasing terms are further addressed in our Terms and Conditions.
Product Images and Appearance
We aim to present product images and descriptions as accurately as reasonably possible.
However, the appearance of a product may vary slightly due to:
Screen or display settings
Photography and lighting
Production batches
Materials
Manufacturing variations
Measurement methods
Other reasonable product variations
For products such as skincare products, fitness equipment, workout accessories, beauty and personal care items, customers should review the applicable product specifications, ingredients, sizing, measurements, and usage information before purchasing.
Images showing products in use may be illustrative and should not be treated as a guarantee that the same product, size, or results will be appropriate for every individual.
Intellectual Property
Website content may include materials owned by Novareliq, Shiyan Canmouzhang Network Information Technology Co., Ltd., our licensors, suppliers, service providers, or other applicable rights holders.
Such materials may include:
Novareliq branding
Logos
Website text
Graphics
Page layouts
Icons
Original marketing materials
Original photographs or images
Website design elements
Other protected content
These materials may be protected by copyright, trademark, and other intellectual property laws.
Except for the limited right to access and use the website for its intended purposes, no ownership right or intellectual property interest is transferred to you.
You may not reproduce, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate authorization, except where permitted by applicable law.
Third-Party Intellectual Property
Certain products, images, trademarks, technologies, or other materials may be provided by or belong to third parties.
All applicable third-party intellectual property rights remain with their respective owners.
The appearance of third-party materials on the website does not transfer ownership of those materials to Novareliq.
Novareliq Brand
The Novareliq name, logo, and associated branding used by us may not be copied, reproduced, impersonated, or used in a manner that could falsely suggest affiliation, endorsement, sponsorship, or authorization without appropriate permission.
Nothing on the website grants users a license to use Novareliq branding for commercial purposes unless expressly authorized.
Third-Party Services and Links
The website may contain links to or integrations with third-party websites, platforms, payment providers, shipping carriers, fulfillment services, analytics providers, advertising services, or other technology providers.
These may include services provided through platforms such as Shopify and participating payment providers.
Third-party services may be governed by their own:
Terms of service
Privacy policies
Security practices
Cookies
Operational procedures
The inclusion of a third-party link, integration, or service does not necessarily imply endorsement or sponsorship by Novareliq.
To the extent permitted by applicable law, we are not responsible for the independent content, availability, security, policies, or practices of third-party websites or services.
We recommend reviewing the applicable third-party terms and privacy policies when using those services.
Purchases Through the Website
Purchases made through novareliq.com are also governed by our Terms and Conditions and other applicable store policies.
These may include our:
Shipping Policy
Return & Refund Policy
Payment Methods
Privacy Policy
Other policies displayed on the website
If there is a conflict between these Terms of Use and a more specific policy relating to a transaction, the more specific policy may apply to that transaction to the extent permitted by applicable law.
Website Availability
We aim to keep novareliq.com reasonably accessible and operational.
However, we do not guarantee that the website will:
Be available at all times
Operate without interruption
Be completely error-free
Be free from technical problems
Be free from security vulnerabilities
Work with every device, browser, or network
Website access may occasionally be affected by:
Maintenance
Software updates
Security measures
Hosting interruptions
Network problems
Third-party service outages
Technical failures
Circumstances outside our reasonable control
Website Modifications
We may modify, update, restrict, suspend, replace, or discontinue parts of the website where reasonably necessary.
This may include changes to:
Website design
Features
Product categories
Product availability
Content
Pricing
Promotions
Store functionality
Third-party integrations
We do not guarantee that any particular product, feature, or website functionality will remain available indefinitely.
User Submissions and Communications
If you send us information, photographs, videos, reviews, feedback, or other materials in connection with customer support, product reviews, returns, or other store interactions, you represent that you have the right to provide those materials.
You should not submit content that:
Violates applicable law
Infringes another person's rights
Contains malicious software
Contains unlawful or abusive material
Misrepresents your identity or circumstances
Personal information contained in customer communications will be handled in accordance with our Privacy Policy.
Reviews and User-Generated Content
Where the website allows customers to submit reviews or other content, submissions should reflect genuine experiences and must not contain unlawful, misleading, abusive, defamatory, or infringing material.
Where permitted by applicable law, we may moderate, remove, or decline to publish content that violates these standards or applicable platform requirements.
We do not guarantee that every submitted review or piece of user-generated content will be published.
Security
You must not attempt to compromise the security of novareliq.com.
Prohibited activity includes:
Attempting unauthorized access
Testing vulnerabilities without authorization
Bypassing access controls
Introducing malicious code
Interfering with website traffic
Disrupting servers or networks
Attempting to access another customer's account
Using automated systems in a manner that materially disrupts normal website operation
We may take reasonable measures to protect the website, customers, and our service providers from suspected security threats or misuse.
Disclaimers
To the fullest extent permitted by applicable law, the website and its content, functionality, and services are provided on an “as is” and “as available” basis.
Except where expressly stated by us or required by applicable law, we do not guarantee:
Uninterrupted website availability
Error-free operation
Complete accuracy of all website information at all times
Compatibility with every device or browser
Continuous availability of third-party services
Nothing in this section excludes or limits any warranty, guarantee, consumer right, or other protection that cannot lawfully be excluded.
Product Use
Skincare products, fitness equipment, personal care products, and other everyday essentials should be used for their intended purposes and in accordance with applicable instructions and product information.
Because individuals vary in skin type, physical condition, body measurements, activity level, and personal needs, no product can be guaranteed to be suitable for every individual.
Customers should:
Select an appropriate product or size
Inspect products before use
Review ingredients, specifications, instructions, and warnings where applicable
Check equipment components, connections, and safety features where applicable
Replace products that become damaged or excessively worn
Follow appropriate usage and safety precautions where reasonably necessary
Nothing in this section limits your legal rights where a product is defective or otherwise fails to meet applicable legal requirements.
Limitation of Liability
To the maximum extent permitted by applicable law, Novareliq and Shiyan Canmouzhang Network Information Technology Co., Ltd. shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your access to, use of, or inability to use the website.
Nothing in these Terms is intended to exclude, limit, or restrict:
Mandatory consumer rights
Rights that cannot legally be waived
Liability that cannot lawfully be excluded
Remedies available under applicable law
Where applicable law provides greater protection, those mandatory legal protections remain unaffected.
Privacy
Our collection, use, disclosure, retention, and protection of personal information are described in our Privacy Policy.
Please review the Privacy Policy for information about:
Information we collect
How information is used
Service providers
Cookies and similar technologies
Data retention
Privacy rights
Privacy requests
International processing
Governing Law
These Terms of Use are governed by the applicable laws of the People's Republic of China, subject to any mandatory consumer protection rights or other protections that may apply under the laws of the user's place of residence.
Nothing in this section is intended to waive, exclude, or restrict rights that cannot legally be waived or limited under applicable law.
Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary and permitted by applicable law.
The remaining provisions will continue to apply to the extent legally enforceable.
No Waiver
If we do not immediately enforce a provision of these Terms, this does not necessarily mean that we waive the right to enforce that provision later.
Any waiver must be valid under applicable law.
Updates to These Terms
We may revise these Terms of Use from time to time to reflect changes in:
Website functionality
Business practices
Products and services
Technology
Legal requirements
Regulatory requirements
Operational circumstances
Updated Terms will be posted on this page with a revised Last Updated date.
Changes generally apply prospectively from the date they are posted unless otherwise stated or required by applicable law.
Where legally appropriate, continued use of the website after updated Terms are posted may constitute acceptance of those revised Terms.
Contact Us
If you have questions regarding these Terms of Use or the operation of novareliq.com, please contact:
Customer Support Email: service@novareliq.com
Customer Support Days: Monday–Friday
We aim to respond to customer inquiries within 1–2 business days.
When contacting us regarding an existing order, please include your order number and the email address used at checkout where applicable.
Business Information
Novareliq is owned and operated by Shiyan Canmouzhang Network Information Technology Co., Ltd.
Shiyan Canmouzhang Network Information Technology Co., Ltd. operates novareliq.com and is responsible for transactions and store-related services provided through the website.
Brand Name: Novareliq
Website: novareliq.com
Legal Company Name: Shiyan Canmouzhang Network Information Technology Co., Ltd.
Registered Address: Room 415, 4th Floor, Building 3, Human Resources Industrial Park, No. 17 Renmin North Road, Maojian District, Shiyan City, Hubei Province, China.
Customer Support Email: service@novareliq.com