Your Privacy Choices
Privacy Preferences and Consumer Rights
Last Updated: September 23, 2026
This page explains how customers and website visitors may submit privacy-related requests and manage certain privacy, advertising, cookie, and communication preferences where applicable.
Your Privacy Choices
Depending on where you live and how Novareliq collects, uses, discloses, or otherwise processes your personal information, you may have certain rights under applicable privacy laws.
These rights may include, where applicable, the right to:
Request access to personal information we hold about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request a copy or portability of certain personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of certain targeted advertising or profiling activities where applicable
Request information regarding certain disclosures or uses of personal information
Exercise other privacy rights provided under applicable law
These rights are not absolute and may be subject to legal exceptions, verification requirements, or other limitations.
For example, we may need to retain certain information for order records, fraud prevention, accounting, tax, contractual, regulatory, or legal purposes.
Submitting a Privacy Request
To submit a privacy-related request, please contact us by email at:
Please use “Privacy Request” as the subject line.
Your request should clearly describe the privacy right you wish to exercise.
Where relevant, please include:
Your name
The email address associated with your interactions with Novareliq
The email address used to place an order, if applicable
Your order number, where the request relates to an order
A clear description of the privacy request
For your security, please do not send complete payment card numbers, account passwords, or other sensitive authentication credentials by email.
We will review privacy requests in accordance with applicable legal requirements.
Verification of Requests
Before processing certain privacy requests, we may request information reasonably necessary to:
Verify your identity
Confirm that the request relates to you
Locate the relevant personal information
Protect personal information against unauthorized access, deletion, correction, or disclosure
The information required for verification may depend on the nature of your request and the information associated with your interactions with Novareliq.
We will not request more information than reasonably necessary for verification where applicable.
If we are unable to verify a request using reasonable methods, we may be unable to complete certain requested actions.
Authorized Agents
Where applicable law allows an authorized agent to submit a privacy request on your behalf, we may require documentation or other evidence showing that the agent is authorized to act for you.
We may also contact you directly to:
Confirm your identity
Confirm that you authorized the request
Clarify the scope of the request
These measures are intended to help prevent unauthorized access to personal information.
Advertising, Analytics, and Cookie Choices
Novareliq and our service providers may use cookies and similar technologies for purposes such as:
Operating website functionality
Maintaining shopping-cart and checkout features
Remembering preferences
Maintaining website security
Understanding website usage
Measuring website performance
Supporting analytics
Supporting advertising or marketing activities where permitted
Depending on your location and the technologies enabled on novareliq.com, you may be able to manage certain advertising, analytics, or cookie-related preferences through:
Cookie banners
Website privacy preference tools
Browser settings
Device settings
Other opt-out mechanisms made available by applicable service providers
Some cookies may be necessary for the website to function properly and may not be capable of being disabled through website preference controls.
Disabling certain cookies through your browser may affect the functionality or performance of parts of the website.
Browser-Based Privacy Signals
Where required by applicable law and technically supported by our website or service providers, certain recognized browser-based privacy or opt-out signals may be processed as requests to opt out of applicable data-use activities.
Whether such signals are recognized and how they are handled may depend on:
Your browser
Your location
Applicable legal requirements
Website configuration
The technologies or service providers in use
Targeted Advertising and Similar Choices
Depending on your jurisdiction and the technologies used on our website, you may have the right to opt out of certain uses of personal information for targeted advertising or similar activities.
Where applicable tools are available, you may use the privacy preference options provided through novareliq.com.
You may also contact us at service@novareliq.com with the subject line “Privacy Request” if you have questions regarding your available privacy choices.
Email Marketing Preferences
You may unsubscribe from promotional or marketing emails at any time by using the unsubscribe link included in those messages.
After unsubscribing, you may still receive communications that are necessary to operate our services or manage your purchases.
These may include:
Order confirmations
Payment-related messages
Shipping notifications
Delivery updates
Return or refund communications
Customer support replies
Security notifications
Privacy-request communications
Legally required notices
Unsubscribing from marketing communications does not cancel or otherwise affect an existing order.
Access Requests
Where provided by applicable law, you may request information regarding personal information that Novareliq holds about you.
Depending on the circumstances and applicable law, this may include information about:
Categories of personal information collected
Sources of personal information
Purposes for processing information
Categories of recipients or service providers
Specific personal information associated with you
Certain information may be withheld or redacted where legally permitted or required, including where disclosure could affect another person's privacy, security, or legal rights.
Correction Requests
If personal information we maintain about you is inaccurate, you may request correction where this right is provided under applicable law.
When submitting a correction request, please clearly identify:
The information you believe is inaccurate
The correction you are requesting
Any relevant information that may help us verify the request
We may decline or limit a correction request where permitted by applicable law.
Deletion Requests
Where provided by applicable law, you may request deletion of certain personal information associated with you.
However, we may retain information where reasonably necessary or legally permitted for purposes including:
Completing transactions
Maintaining order records
Processing returns or refunds
Fraud prevention
Security
Accounting
Tax compliance
Legal obligations
Resolving disputes
Establishing, exercising, or defending legal claims
Enforcing applicable agreements
A deletion request therefore may not result in the deletion of every record associated with you.
Data Portability
Where required by applicable law, you may have the right to request certain personal information in a portable format.
The availability and scope of this right may depend on your jurisdiction and the nature of the information requested.
Withdrawal of Consent
Where we rely on your consent for a particular processing activity, you may be able to withdraw that consent.
Withdrawal of consent generally does not affect the lawfulness of processing that occurred before the withdrawal.
Certain services may no longer be available where the relevant processing is necessary to provide the service and you withdraw the required consent.
Non-Discrimination
Where applicable, Novareliq will not unlawfully discriminate against you solely because you exercised a privacy right provided under applicable law.
This means that, where prohibited by applicable privacy law, we will not unlawfully:
Deny goods or services
Charge a different price
Provide a materially different level or quality of service
Otherwise treat you differently solely because you exercised an applicable privacy right
Nothing in this section prevents us from offering lawful promotions, loyalty programs, or other arrangements where permitted by applicable law.
Appeals
If applicable law provides you with the right to appeal a decision regarding your privacy request, you may request a review by replying to the decision email and clearly stating that you wish to appeal.
Please explain why you believe the decision should be reconsidered.
We will review eligible appeals in accordance with applicable legal requirements and respond using the contact information associated with the request.
Response Times
We aim to acknowledge and process valid privacy requests within the timeframes required by applicable law.
The time required may vary depending on:
Your jurisdiction
The type of request
Whether identity verification is required
The complexity of the request
Whether an extension is permitted under applicable law
If additional time is legally permitted and reasonably necessary, we may notify you accordingly.
Additional Information
For more information about how Novareliq collects, uses, discloses, retains, and protects personal information, please review our Privacy Policy.
The Privacy Policy provides additional information regarding:
Categories of information we collect
How information is used
Service providers and disclosures
Shopify and payment providers
Cookies and similar technologies
Advertising and analytics
Data retention
Data security
International processing
Children's privacy
Privacy rights and requests
If you have questions about this page or wish to submit a privacy-related request, please contact:
Customer Support Email: service@novareliq.com
Privacy Request Subject Line: Privacy Request
Business Information
Novareliq is owned and operated by Shiyan Canmouzhang Network Information Technology Co., Ltd.
Shiyan Canmouzhang Network Information Technology Co., Ltd. is responsible for the operation of novareliq.com and the handling of personal information as described in our Privacy Policy and this Privacy Preferences and Consumer Rights page, subject to applicable law.
Brand Name: Novareliq
Website: novareliq.com
Legal Company Name: Shiyan Canmouzhang Network Information Technology Co., Ltd.
Registered Address: Room 415, 4th Floor, Building 3, Human Resources Industrial Park, No. 17 Renmin North Road, Maojian District, Shiyan City, Hubei Province, China.
Customer Support Email: service@novareliq.com